Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.
Please note: During high-demand periods, processing times may be slightly longer.
Shipping Time
We currently offer international shipping.
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Estimated delivery time: 7–14 business days
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Delivery times are estimates and may vary depending on:
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Destination country
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Customs clearance
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Local courier delays
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Peak seasons or holidays
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We are not responsible for delays caused by customs, shipping carriers, or events beyond our control.
Shipping Costs
Shipping charges (if applicable) will be calculated and displayed at checkout before payment is completed.
Any customs duties, import taxes, or additional fees imposed by the destination country are the responsibility of the customer.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available.
Please allow 24–72 hours for tracking details to update.
Incorrect Address
Please ensure that your shipping address is entered correctly at checkout.
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We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer.
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Orders returned due to incorrect address may not be eligible for reshipment or refund.
Lost or Delayed Packages
If your order has not arrived within 14 business days, please contact us at:
We will investigate the issue and assist where possible, but we do not guarantee replacements or refunds for delays caused by shipping carriers.
Contact Us
For any shipping-related questions, please contact:
Email: raffeyanwar786@gmail.com